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Yanmar Diagnostics Customer Course

As a Yanmar representative, we are responsible for the supply of spare parts, technical support and application advice for Yanmar industrial engines in Switzerland and Lichtenstein.

From 8 March to 18 March 2022, we held the customer course for Yanmar diagnostics at our premises in Bergdietikon. The one-day refresher courses and two-day basic courses were attended by around 50 customers, where they gained extensive knowledge about Yanmar diagnostics. In the morning there was a theory part, and in the afternoon the participants practised what they had learned. All participants received a certificate entitling them to use the Yanmar diagnostic tool.

The course included the following topics:

  • Overview of the engine series

  • Adjustment and control of the engine timing

  • Basics, function and troubleshooting using "Smartassist-Direct" (SA-D) diagnostic tools

  • Overview of Tier IV final engines

  • Function, service and maintenance of particulate filters for systems up to 56 kW

We had the following exercise objects on site:

  • Menzi 100 SA excavator from Menzi Muck AG

  • Articulated tractor KS70 from Martin Alther Forst und Landmaschinen AG

  • Training motor 4TNV98T-ZXCRL from Sepp Knüsel AG

  • Training engine 4TNV98CT-WBT from Yanmar

Martin Rüttimann, course leader at Paul Forrer AG says: "I am very happy to share my knowledge and experience with the customers. The course days were very entertaining and we had an interesting exchange." The customer feedback was quite positive; the practical relevance and competence were particularly appreciated.


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